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19 Times Customer Service Was Truly Exemplary

When you get the VIP treatment.

By Nathan Johnson

Published 4 years ago in Ftw

If you have any kind of business whatsoever, it's important to realize that thinking about your customer's needs and providing exceptional customer service can go a LONG way towards success. That's because people innately remember the way you made them *feel* much more accurately than they remember specific products or services you sold them. When customers feel heard or empathized with, they keep coming back.
  • 1

    “My plastic wrap just told me to add it to my grocery list!”

    19 Times Customer Service Was Truly Exemplary

  • 2

    “My son was really upset because he bought the eggs on his pocket money. He decided to send an e-mail to the company telling them his story and asking them to sell him a Hulk figurine. They apologized and promised him to send the figurine for free. Today, we received this box.”

    19 Times Customer Service Was Truly Exemplary

  • 3

    “My son collects Marvel Avengers from Kinder Surprise eggs. But he couldn’t find Hulk. Recently, we bought a box of 12 eggs, and finally, we found Hulk, but he didn’t have legs.”

    19 Times Customer Service Was Truly Exemplary

  • 4

    “The cap of this apple juice bottle has an engraved arrow, which indicates the direction of rotation to open it.”

    19 Times Customer Service Was Truly Exemplary

  • 5

    “The books at the bottom are flipped at an angle you don’t have to bend down to see.”

    19 Times Customer Service Was Truly Exemplary

  • 6

    “I bought a box of screws, and it came with the bit needed to put them in.”

    19 Times Customer Service Was Truly Exemplary

  • 7

    “My husband ordered a hot fudge sundae with ’as many peanuts as you’re allowed to give me’ — he happily used them all.”

    19 Times Customer Service Was Truly Exemplary

  • 8

    “My printer comes with a handle on the plastic to make it easier to pull it out of the box.”

    19 Times Customer Service Was Truly Exemplary

  • 9

    “This TV set has a built-in cable management on the back.”

    19 Times Customer Service Was Truly Exemplary

  • 10

    “I’d like the ravioli, please, with a truly unreasonable amount of parmesan cheese.”

    19 Times Customer Service Was Truly Exemplary

  • 11

    “We ordered pizza for dinner and asked them to draw kittens on the box for our son in the comments.”

    19 Times Customer Service Was Truly Exemplary

  • 12

    “This suitcase can measure its own weight.”

    19 Times Customer Service Was Truly Exemplary

  • 13

    “I’m pregnant. I ordered a cheese quesadilla and said, ’I know this is weird, but can I please also have a side of mustard?’ This is what I got.”

    19 Times Customer Service Was Truly Exemplary

  • 14

    “This floss shows you how many days left you have before you need to get more.”

    19 Times Customer Service Was Truly Exemplary

  • 15

    “This vet clinic has a bowl with dog treats at the counter.”

    19 Times Customer Service Was Truly Exemplary

  • 16

    “This grocery store displays these nuts and other snacks upside down so you can see the contents more clearly.”

    19 Times Customer Service Was Truly Exemplary

  • 17

    “This hotel I’m staying at has the shower shelf accessible from both inside as well as outside.”

    19 Times Customer Service Was Truly Exemplary

  • 18

    “I asked for 3 of each hot sauce and I got 59 in total!”

    19 Times Customer Service Was Truly Exemplary

  • 19

    “I got a warning for leaving my laptop unattended in the library.”

    19 Times Customer Service Was Truly Exemplary

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