19 Times Customer Service Was Truly Exemplary

solidsnake4545 Published 03/23/2021 in ftw

If you have any kind of business whatsoever, it's important to realize that thinking about your customer's needs and providing exceptional customer service can go a LONG way towards success. That's because people innately remember the way you made them *feel* much more accurately than they remember specific products or services you sold them. When customers feel heard or empathized with, they keep coming back.

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1. “We ordered pizza for dinner and asked them to draw kittens on the box for our son in the comments.”
2. “I got a warning for leaving my laptop unattended in the library.”
3. “I asked for 3 of each hot sauce and I got 59 in total!”
4. “This hotel I’m staying at has the shower shelf accessible from both inside as well as outside.”
5. “This grocery store displays these nuts and other snacks upside down so you can see the contents more clearly.”
6. “This vet clinic has a bowl with dog treats at the counter.”
7. “This floss shows you how many days left you have before you need to get more.”
8. “I’m pregnant. I ordered a cheese quesadilla and said, ’I know this is weird, but can I please also have a side of mustard?’ This is what I got.”
9. “This suitcase can measure its own weight.”
10. “My plastic wrap just told me to add it to my grocery list!”
11. “I’d like the ravioli, please, with a truly unreasonable amount of parmesan cheese.”
12. “This TV set has a built-in cable management on the back.”
13. “My printer comes with a handle on the plastic to make it easier to pull it out of the box.”
14. “My husband ordered a hot fudge sundae with ’as many peanuts as you’re allowed to give me’ — he happily used them all.”
15. “I bought a box of screws, and it came with the bit needed to put them in.”
16. “The books at the bottom are flipped at an angle you don’t have to bend down to see.”
17. “The cap of this apple juice bottle has an engraved arrow, which indicates the direction of rotation to open it.”
18. “My son collects Marvel Avengers from Kinder Surprise eggs. But he couldn’t find Hulk. Recently, we bought a box of 12 eggs, and finally, we found Hulk, but he didn’t have legs.”
19. “My son was really upset because he bought the eggs on his pocket money. He decided to send an e-mail to the company telling them his story and asking them to sell him a Hulk figurine. They apologized and promised him to send the figurine for free. Today, we received this box.”

1. “We ordered pizza for dinner and asked them to draw kittens on the box for our son in the comments.”
2. “I got a warning for leaving my laptop unattended in the library.”
3. “I asked for 3 of each hot sauce and I got 59 in total!”
4. “This hotel I’m staying at has the shower shelf accessible from both inside as well as outside.”
5. “This grocery store displays these nuts and other snacks upside down so you can see the contents more clearly.”
6. “This vet clinic has a bowl with dog treats at the counter.”
7. “This floss shows you how many days left you have before you need to get more.”
8. “I’m pregnant. I ordered a cheese quesadilla and said, ’I know this is weird, but can I please also have a side of mustard?’ This is what I got.”
9. “This suitcase can measure its own weight.”
10. “My plastic wrap just told me to add it to my grocery list!”
11. “I’d like the ravioli, please, with a truly unreasonable amount of parmesan cheese.”
12. “This TV set has a built-in cable management on the back.”
13. “My printer comes with a handle on the plastic to make it easier to pull it out of the box.”
14. “My husband ordered a hot fudge sundae with ’as many peanuts as you’re allowed to give me’ — he happily used them all.”
15. “I bought a box of screws, and it came with the bit needed to put them in.”
16. “The books at the bottom are flipped at an angle you don’t have to bend down to see.”
17. “The cap of this apple juice bottle has an engraved arrow, which indicates the direction of rotation to open it.”
18. “My son collects Marvel Avengers from Kinder Surprise eggs. But he couldn’t find Hulk. Recently, we bought a box of 12 eggs, and finally, we found Hulk, but he didn’t have legs.”
19. “My son was really upset because he bought the eggs on his pocket money. He decided to send an e-mail to the company telling them his story and asking them to sell him a Hulk figurine. They apologized and promised him to send the figurine for free. Today, we received this box.”