20 Things Employees Can't Reveal to Customers

Industry secrets very few people know

Published 1 year ago in Wow

Industry secrets very few people know

1
I worked at a fancy hotel and was out front to greet people and assist upon arrival. We weren't allowed to say "Welcome back!" This was in place to protect those that decided to bring another spouse/partner/mistress/etc day after day to the hotel during their stay.

2
None of our food is fresh. Yes, even the food listed as made fresh daily. No, we don't actually make the soup, in fact it's often refrozen and a day old. The food used to be fresh, but corporate phased that out during COVID and raised the prices.

3
I work for a major US brewery and we have one beer that we put into two separate cans. One of them is a “premium” beverage (one of the most popular in the US top 5) and the other is an “economy” beer. It’s the same stuff.

4
I worked in retail management for many years, and can confirm that the average consumer has a 2nd grade understanding of math. **Black Friday sales are not really sales**. If an item costs $30 normally, they will run a promotion that is "3 for $90," and people will come in droves to buy out a product. If a shirt is $20 and is normally "Buy 1 Get 1 50% off," (so $60 total for 4 units) the Black Friday Sale will be "Buy 3, Get 1 Free!", which is $60 for 4 units. You would be genuinely surprised by how many people don't do simple math and get excited by big signs.

6
We are highly advised against telling parents about milestones like first steps, first words etc happening at our center because it could cause numerous negative emotions in the parent and we know the child will do it again soon! It’s a very special moment and we want the parent to experience it as authentically as possible. I’m a daycare teacher :).

7
Old job but that our “house beer” is one of the most common lagers in the country.

8
For reference, I work at a trampoline/adventure park. We don't clean the ballpit like ever. Some kid peed in there once, and they just told an employee to stick a mop in there. When we do clean it (like once a year), the number of phones, vapes, socks, ect, is actually disturbing. We're supposed to clean it like 2-4 times a year. Also, we never clean the baby changing stations. It didn't click to me to maybe wipe it down. If I'm on the bathrooms, it's now added to my to-do list.

9
I sell new homes. I've sold about 1500 of them. Get a home inspection if you buy a new home. Fewer than a hundred of my buyers have gotten home inspections. Probably fewer than fifty. Every single one has found something important that we wouldn't have addressed otherwise.

10
Company I used to work for did live chat support. Unbeknownst to customers the support engineers could read what customers were typing before they hit send... Be careful what you say to tech support is all I can say!

11
I worked at a historic penitentiary in Phila., PA. At the bottom of the children's waiver, in fine print, it states that there are cell blocks that have not been abated for asbestos, and the old lead paint leaves a film of dust on everything. I got written up for pointing this out to a pregnant woman.

12
I worked for a small family owned business that was famous for their old fashioned pies…they were bought in from a large company and baked there. That was it. I had so many customers tell me how we have the best pies ever and that the baker does an amazing job, when in reality all she did was put them in the oven.

13
In my country there are 2 main distributors of the products my employer sells. Us and the other company..which buys their products from us to sell them as theirs. I deliver a truck full of products every week to them. But we have to deny every connection to the other company.

14
Your loved one is dead. You should let them go and stop making us fill him/her/it/them with epinepherine just to keep their heart beating.

15
There's a sticker in the window that we have ADT security, but we stopped paying for it since covid.

16
I was in charge of all of the keys for a navy base. Signing them out to contractors and TCNs, n such. There were probably around 300 keys for the whole base and every single one was the exact same key. When they set up the system no one realized that when they bought the same 300 locks it came with the same 300 keys. So I was basically giving out master keys to the base without no one ever knowing and I'm sure they have never replaced the locks. It passed a high level government inspection, those f****n people didn't even notice all the keys were the same.

17
That you overpaid on your insurance deductible, co-pay, or co-ins which is a credit on your account. If you don’t know then you won’t ask for a refund.

18
I’m a contractor, so I guess it’s more of a trade secret. In sports broadcasting, you only see the interviews that have been approved for air. So, all the horrible language, political statements, extremely awkward answers, etc., get screened and buried so nobody sees them. But I see them, and they’re very entertaining.

19
I work at a university and we're heavily discouraged from telling students to drop out. We're also discouraged from telling them to change majors if it's going to make them take longer to graduate. The second one really bothers me.

20
From my buddy who worked at a factory that boxed and made cereal. The only thing that will change on production lines is the box the bag gets into.