Delta and United Airlines Are Being Sued for Offering ‘Window’ Seats Without Windows
Customers are apparently annoyed that their “window” was more of a “wall” seat.
Published 3 months ago in Facepalm
Delta and United Airlines are currently facing lawsuits. No, it’s not because their service sucks these days (you can either lose my bag or take away my legroom, but do you have to do both?). Instead, the lawsuits concern the common practice of airlines selling “window” seats, only to place passengers in a spot that does not, in fact, feature a window.
The cases, posted by The Go Law firm (Greenbaum Olbrantz), claim that airlines have “misled customers by selling ‘window seats’ that did not actually have windows.”
“Plaintiffs claim this practice may violate airline passenger rights and may constitute false advertising, and they are seeking compensation,” the firm writes, adding that in many cases, passengers pay more for a window seat, only to occasionally not be seated next to a window.
The case hasn’t gone anywhere yet, though the law firm is currently accepting submissions from those who have been affected by this practice. So, if you’ve felt personally slighted after receiving a window seat with a wall in its place, reach out!